Luton Borough Council
Lifeline and Telecare personal alarms
ATS (Assistive Technology Solutions) is a council service that provides independent living technology for vulnerable adults. Our solutions range includes:
- pendants that can be pressed in an emergency such as a fall or if you feel unsafe and vulnerable
- other devices which are designed to check you're safe and raise an alarm if you aren’t

Our solutions
These telecare solutions include:
- smoke and carbon monoxide alarms
- temperature extreme alarms
- fall detectors
- epilepsy sensors
- movement sensors
- flood detectors
- door and window sensors
- medication and health reminders
Benefits of a Lifeline/Telecare system
Speed of response: highly-skilled operators from the Wellbeing Lifeline Service will respond to your call and take the appropriate action to get the help you need, when you need it.
Personal service
Your situation will be monitored until help arrives
- Complete reassurance: 24 hour alarm monitoring
- Easy installation
- Reassured family/friends/carers
- Monitoring remotely with Smartwatch
If you need to monitor the location or wellbeing of a friend or family member remotely, we have the Smartwatch with GPS tracking. This includes:
- features to detect falls
- SOS personal alarm
- two-way calling
- heart rate monitoring
Contact info
ATS
Building & Technical Services Kingsway Depot Kingsway, Luton, LU4 8AU
Tel: 01582 720703
[email protected]
Building & Technical Services Kingsway Depot Kingsway, Luton, LU4 8AU
Tel: 01582 720703
[email protected]
© 2025 Luton Council, Town Hall, Luton LU1 2BQ